Please contact Knox Orthopaedic Group (KOG) by telephone on 03 9887 1488 if you have any questions.
Below are some frequently asked questions that may be of help before making an appointment.
Q: Do I need to bring a referral?
Q: Do I need to pay for my consultation at the time of the appointment?
Please contact the reception staff for any further information about the fee schedule at KOG.
Q: Do the orthopaedic surgeons at KOG see Veterans Affairs (DVA) patients?
Q: Does KOG see WorkSafe or TAC patients?
If surgery is required, the staff at KOG will need to obtain acceptance of financial liability from WorkSafe or TAC for the proposed surgery. Once acceptance is received a surgical date will be arranged and the patient will be informed. This surgery will be performed at no cost to the patient.
WorkSafe Patients must bring:
- Details of the insurance company responsible for the claim
- Employer details
- Claim number and date of injury (if known)
TAC patients must bring:
- TAC claim number and date of accident
Q: Are x-rays required prior to consultation?
Q: Can x-rays be provided on site?
At the consultation at KOG the surgeon may request the patient have an x-ray and this can usually be performed on the same day as the consultation. The patient may then be seen after the x-ray for review of the films.
Ultrasound, CT or MRI scans usually require an appointment and KOG staff can assist in arranging these appointments at the appropriate radiological practice. Once the date of radiological appointments is known a further appointment with the surgeon at KOG will be made to discuss the results of these tests.
Q: Is physiotherapy available on site?
A: Yes. We have a physiotherapist part-time at KOG. If physiotherapy is required the patient will be given a referral to the KOG physiotherapist or to one close to their home or work place. Patients may be treated by our physiotherapist or another physiotherapist specialising in particular orthopaedic conditions.